Texas Launches Auto Insurance Data Portal
The new site helps Texas drivers understand common reasons behind insurance cancellations and policy declines.
Updated on Oct. 16, 2026 in Insurance
Live Poll
Do you trust that insurance companies provide clear, honest reasons for denying or canceling your policy?
The Texas Department of Insurance has launched a new online portal providing transparency on personal auto insurance policy decisions. Texas drivers can now view data regarding common reasons for policy declines, cancellations, and non-renewals across the state.
Why it matters
Following the passage of House Bill 2067 in 2025, insurers are now required to provide written explanations for adverse policy actions. This initiative aims to help households understand insurer decisions and track coverage trends within their local areas.
The new reporting requirement stems from House Bill 2067, which passed in 2025 to increase transparency for all Texas auto insurance policyholders. The department now tracks aggregate data on why policies are declined or cancelled across the state.
The players
Texas Department of Insurance
The state agency that regulates insurance companies and provides consumer oversight.
The details
Insurance companies in Texas must now submit standardized data to the state department regarding every policy decline, cancellation, or non-renewal. The Texas Department of Insurance then aggregates this information to display trends on its official web page. By viewing these statistics, households can better understand how insurers are evaluating coverage applications and what factors may lead to a loss of coverage.
Timeline
Texas passed House Bill 2067 during the 2025 legislative session.
The Texas Department of Insurance launched the transparency web page in October 2026.
Money Landscape
This transparency effort represents a shift in state oversight following the passage of House Bill 2067. It brings Texas in line with recent efforts to hold insurers accountable for the specific, written reasons provided to consumers during policy changes.
If you face a policy cancellation or decline, you are now entitled to a written explanation of the reason behind the decision. You can use the state's new portal to compare your experience against broader local trends and verify if your insurer's reasoning is consistent.
The takeaway
Transparency requirements now provide Texans with greater insight into how their insurance coverage decisions are made. If you have questions about your specific policy status, you can contact the department directly at 800-252-3439.
Further reading
Learn more about local consumer protections in our Texas Insurance section.
More information
To view the data or contact the regulator, visit the Texas Department of Insurance website.
Source note: This article includes information reported by KTBB.
Live Poll
Do you trust that insurance companies provide clear, honest reasons for denying or canceling your policy?
